Sr Human Resources Advisor, Team Lead

  • Location:
  • Department:
    Human Resources
  • Posting ID:
  • Position type:
    Full Time


Reporting to the Manager, Human Resources, the successful candidate assists with the delivery of operational and strategic Human Resources services and solutions including the review, development and implementation of policies, programs and technology solutions.  They perform a wide range of generalist duties and act as a project lead and key resource to the HR team, management and staff by providing support and advice.  As a member of the HR Team you will work with business leaders and employees to promote a culture that supports service excellence and continuous improvement.



  • Provide coaching, direction and guidance to the HR team to influence a high performance team, including feedback on performance, direction on projects and guidance on escalated issues
  • Lead projects to support the delivery and achievement of HR strategic goals and initiatives
  • Act as a key resource, expert and liaison with other departments and foster and facilitate effective relations with all levels within the organization by working in strategic partnership with managers and supporting them in carrying out their human resource management responsibilities
  • Provide timely advice, guidance and information to employees and leaders on the interpretation and application of company policies, procedures, guidelines and applicable regulatory and legislative requirements
  • Assist with the planning, development and implementation of HR policies, communication initiatives and strategic HR projects that encourage and support an engaged workforce
  • Provide leadership to the team of HR Advisors on Talent Management including selection, interviewing, onboarding, job description development, compensation, employment contracts and assessments
  • Identify and recommend recruitment strategies and opportunities to market SBC as an employer of choice
  • Review and provide recommendations on the organization’s compensation and benefits strategies ensuring they align with the market, remain competitive, support internal equity and focus on corporate goals
  • Support the Manager, Human Resources with:
    • Effective management of staff, technology and resources
    • Recruitment and selection of the team
    • Developing and fostering effective team dynamics
    • Identifying and encouraging areas for growth and improvement within the team
  • Assist in the preparation and analysis of the annual departmental operating budget as well as the corporate Salaries and Benefits expense budget
  • Provide advice and recommendations on escalated issues around workplace accommodations, effective return to work strategies and absenteeism management
  • Coordinate and conduct research and analysis on issues and practices in the HR field and provide statistical and narrative reports
  • Develop and deliver information sessions to all levels of the organization as needed
  • Provide and ensure cross training of team members in various functions to mitigate risk and support development
  • Ensure regulatory and legislation compliance including legislation pertaining to employees such as OH&S, Employment Standards, Privacy, Human Rights and Worker’s Compensation
  • Stay abreast of HR trends, business and industry changes and developments and make recommendations for improvements to HR processes and services
  • Provide back up support for payroll administration including but not limited to processing pay, and other regulatory and audit requirements
  • Participate and act as a representative on cross departmental teams or committees
  • Embrace, support and lead change within the department and organization
  • Other related projects and duties as assigned



  • Bachelor’s Degree in Human Resources Management and 8-10 years directly related experience, including several years leading projects and teams.  An equivalent combination of education and experience will be considered.
  • Preference will be given to candidates with a CPHR designation, and those that have previous experience working in a Generalist capacity.
  • Knowledge of employment legislation, employment law and current emerging practices and standards
  • Knowledge of the insurance industry or benefit products and services would be considered assets
  • Strong proficiency with MS Word, Excel and PowerPoint is essential with the ability to easily learn new software programs
  • Strong written, verbal communication, presentation, facilitation, planning and organization skills
  • Demonstrated ability to lead, motivate and develop employees and foster an engaging work environment
  • Strong research, analytical and problem solving skills, an eye for detail
  • Ability to multi-task, work under pressure, balance competing priorities and move projects forward
  • Possess a nature to seek out and identify trends and issues and recommend innovative solutions
  • Proven self-starter with strong sense of accountability and demonstrated flexibility and adaptability
  • Team player with the ability to work with minimal supervision, collaborate, interact and build effective relationships across and at all levels of the organization
  • Ability to exercise sound judgment, tact and diplomacy
  • Passionate about people, service and continuous improvement
  • Respect for privacy and confidentiality is essential
  • The successful candidate will be required to undergo a background check
  • Must be legally entitled to work in Canada on an unrestricted basis
  • While requirement is limited, must be willing to travel and work flexible hours from time to time
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