Privacy & Compliance Analyst

  • Location:
    Saskatoon
  • Department:
    Privacy & Compliance Office
  • Posting ID:
    S1945
  • Position type:
    Full Time

JOB FUNCTION

Reporting to the Manager, Privacy & Compliance, the Privacy & Compliance Analyst (PCA) will support and collaborate with all levels of the organization to ensure that Saskatchewan Blue Cross (SBC) not only complies with regulatory and legislative requirements but implements best practices and innovative solutions to earn the trust of SBC customers.  Initially focusing on privacy compliance, the PCA will assist with privacy incident response, including managing and documenting privacy incidents, conducting incident risk assessments, and assisting with containment, investigation and resolution.   Assisting with privacy initiatives, PCA will play a key role in ensuring that privacy controls and processes are implemented and promoted throughout the organization.

 

DUTIES & RESPONSIBILITIES

  • Managing and responding to ongoing privacy incidents.  To ensure that protocol timelines are followed, initial risk assessments are completed, incident investigations are completed from root cause to corrective action, and to ensure that incidents are escalated when needed 
  • Privacy incident monitoring and reporting; including the completion of incident tracking spreadsheet, record keeping required by Office of the Privacy Commissioner of Canada and quarterly incident reporting and comparisons to benchmarks
  • Provide guidance to SBC staff as they respond to privacy incidents
  • Responsible for the coordination of the Blue Cross Life privacy module compliance; distributing spreadsheets to SBC management, compiling results and completion of self-assessment
  • Responsible to maintain and coordinate annual privacy training program and to conduct on-going privacy training and awareness activities as needed and as regulations and processes change
  • Assist the Manager, Privacy & Compliance to develop, coordinate and implement policies and processes to provide guidance to the business to ensure compliant responses to access to information requests and requests to correct personal information
  • Work cooperatively with and provide direction and advice to support departments involved in the disclosure of personal information
  • Work with Manager, Privacy & Compliance to review Privacy Threshold Assessments for business initiatives and projects
  • Participate in compliance projects and assist with operationalizing compliance efforts
  • Stay abreast of legislation, regulatory guidelines, best practices and industry trends affecting privacy and compliance concerns relating to Saskatchewan Blue Cross business practices and customer expectations. This includes attendance at professional development sessions and workshops
  • Attending privacy and compliance committee meetings
  • Perform other duties as required

 

QUALIFICATIONS & SKILLS

  • Completion of a post-secondary degree or diploma program in business or technology related disciplines (i.e. Business Administration, Finance, Accounting, Information Mgt, Law) or equivalent combination of education and 1- 3 years’ related experience
  • Knowledge and understanding of the core business processes in the health benefits industry would be considered an asset
  • Certified Information Privacy Professional/Canada (CIPP/C) designation or willingness to pursue formal privacy training
  • Knowledge of privacy and compliance principles and practices, legislation and investigative processes would be considered an asset
  • Results oriented with a high degree of accuracy and attention to detail is required
  • Ability to gather information, analyze events, identifying root cause and prepare recommendations for optimum resolutions according to approved policy and practice
  • Ability to keep sensitive information confidential
  • Excellent interpersonal skills which have led to productive working relationships
  • Work independently, possess strong written and verbal communication skills and be capable of building rapport among stakeholders
  • Excellent written and oral communication skills
  • Excellent organizational skills with the ability to work on multiple projects at the same time under tight deadlines
  • Demonstrates initiative (to learn processes, procedures and regulations) and a willingness to learn
  • The successful candidate will be required to undergo a background check
  • Must be legally entitled to work in Canada on an unrestricted basis
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