Claims Procedure
Claims Procedure
If you require assistance with any part of the claiming process, please contact our offices.
| Regina | 306.525.5025 |
| Saskatoon | 306.244.1192 |
| Toll-free in Canada | 1.800.667.6853 |
- Please ensure the form is complete and you have signed the form before submitting it for payment. All four sections must be completed before your claim can be processed.
- Complete the Client Information section. Note: Your Policy Number and ID Number may be the same. Please refer to your Saskatchewan Blue Cross ID card.
- If you are claiming for your spouse and/or dependents, please complete the section titled Spousal/Dependent Information.
- If you, your spouse, or any dependents are entitled to receive comparable benefits for the expense or services being claimed from any other health benefit plan (including another Blue Cross plan), please complete the section titled Other Coverage.
- Include all supporting documents, as specified in your benefit booklet (e.g., physician's referral).
- Please read, sign and date the section titled Authorization and Consent.
- Attach original receipts for each expense claimed and keep copies for your records. If you have claimed these expenses under another plan, attach to this claim the original Explanation of Benefits from that plan (see below for description) and copies of all receipts.
- All original receipts must indicate the following information: first and last name of individual receiving the service, date(s) on which the service was obtained, the service(s) or product(s) purchased, the service provider's name and address and the amount charged. These receipts become part of our records and will not be returned.
Note: All receipts/invoices must contain complete information to be eligible. - Submit receipts for expenses with the completed claim form to Saskatchewan Blue Cross within the specific period of time indicated in your policy. Please refer to your benefit information for your claiming limitation.
- Coordination of Benefits (COB) is a standard practice among benefit carriers in Canada. COB allows people with more than one plan to maximize their coverage.
| Saskatchewan Blue Cross | or | Saskatchewan Blue Cross |
| Claims Department | Claims Department | |
| PO Box 4030 | 100, 1870 Albert Street | |
| Saskatoon SK S7K 3T2 | Regina SK S4P 4B7 |
- An Explanation of Benefits statement, indicating how the claim was assessed, will be sent to the member to be used for income tax purposes or to claim under other coverage. If you are entitled to a reimbursement, a cheque will accompany the statement. If your claim is complete with all the necessary receipts and documents, the Explanation of Benefits and cheque (if applicable) will be mailed approximately two weeks after we receive your claim. Please retain the statement and cheque stub for your records as no other statement will be issued.
- All inquiries should be made within 30 days of receiving your reimbursement.
