Customer Service

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Top Questions
  • Do I have to make an appointment to come to your office?

    No, if you have questions about your benefits stop by one of our offices in Saskatoon or Regina and we’ll be happy to help you, first come first serve.

  • How do I add/remove benefits on my personal plan?

    Some benefits like dental and travel can be added at any time and others require an application and medical questionnaire. Contact us so we can discuss your options. You can also review the optional benefits online or apply to add benefits.

  • What steps should I take if I require medical attention while travelling?

    Experiencing a medical emergency abroad can be stressful. For this reason, Saskatchewan Blue Cross has partnered with CanAssistance, a trusted travel assistance and claims management provider, to ensure our members are well looked after when they fall ill or have an accident outside their home province.

    If you are travelling and have experienced an unforeseen illness or accident, contact our Travel Assistance Provider using the phone numbers below within 24 hours of your medical emergency to open a case. Their first-response team is available 24 hours a day, 7 days a week, 365 days a year, ready to offer support when you need it. 

    Toll-Free within North America 1-866-330-3633 (if unavailable, please call the number below)

    Collect in all other locations 1-306-667-5299