Nationwide mail delivery is currently delayed due to the postal strike. As a result, you may not receive your renewal notice or other important documents on time. To avoid delays, please ensure you’re registered for the Member Portal and have direct deposit enabled for claims reimbursements and other communications. To learn more about how this may affect you, click here.

Maintenance Notice: The Member Portal and mobile app are temporarily unavailable as we are undergoing maintenance. Access will be restored shortly. Thank you for your patience.

Scheduled Maintenance Notice: Please be advised that system maintenance is scheduled for Tuesday, October 21, from 7:00AM to 9: 30AM. During this time, registration for the Member Portal and mobile app will be temporarily unavailable. Thank you for your patience — we encourage you to return and complete your registration once the maintenance period is over.

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Does Emergency Medical Care cover the cost of getting tested for COVID-19 while on a trip?

No. Emergency Medical Care coverages only covers diagnostic services when prescribed by a physician following a medical emergency or sudden illness.