How can I confirm if an expense is eligible?

For Personal members: Your personal member portal and mobile app give you a centralized platform to view your coverage benefits. After opening the app or logging in to the member portal, just hit the ‘My Coverage’ button and you’ll be able to browse your Core Health benefits and Custom options. You can also find information in your Personal Health Plan policy booklet. If you’re unable to find the information you’re looking for, contact our Customer Service team at 1-888-667-6853.

For Group plan members: Your group member portal and mobile app are the best place to check for the most up-to-date information about your coverage benefits. After opening the app or logging in to your member portal, just hit the ‘Check My Coverage’ button and you’ll be able to browse your available benefits. You can also refer to your employee benefits booklet. If you’re unable to find the information you’re looking for, contact our Customer Service team at 1-888-667-6853.