Frequently Asked Questions: Individual Assistance Program (IAP) and Employee Family Assistance Program (EFAP)

Homewood Health’s IAP and EFAP provide you and your eligible family members with a wide variety of mental health, wellness and personal life supports. Some of the services you have access to as a Saskatchewan Blue Cross plan member include, but are not limited to:

• Counselling services to assist with depression, anxiety, grief/bereavement, and more
• Sentio iCBT, an internet-based Cognitive Behavioral Therapy (iCBT) program designed to provide support for mild to moderate depression, anxiety and other mental health issues
• Life Smart Coaching service for everyday challenges such as financial and family care, smoking cessation, lifestyle changes and nutrition, and more
• A tailored library of online resources

Homewood Health offers a range of counselling modalities that can be tailored to your individual needs. These include options for:

• Video Counselling: you can access personal, face-to-face contact with a counsellor, no matter where you live
• In-person Counselling: counselling may be delivered in-person. To support in-person counselling, Homewood Health draws on a network of professionals across Canada.
• Telephonic Counselling: counselling delivered over the phone is especially valuable if you prefer the added anonymity of a telephone appointment, are time-challenged, or in-person is not convenient or possible.
• Chat e-Counselling: offers real time interaction with a counsellor in a secure chat room.
• Private Conversations e-Counselling: Private Conversations is a highly secure application that functions similar to email. With this option, you have the freedom to compose thoughts, edit and stop writing and return to the exchange when you’re ready.

Saskatchewan Blue Cross has partnered with Homewood Health to offer our plan members access to a best-in-class Individual Assistance Program (IAP) and Employee Family Assistance Program (EFAP).

Homewood Health is at the forefront of mental health and well-being, providing Canadians with an unparalleled continuum of care. They achieve outstanding outcomes daily through their national network of over 6,000 employees and clinical experts working in partnership with leading employers, organizations, researchers and governments. Their unique and comprehensive stepped care continuum provides the most complete range of mental health services available nationally.