What is Virtual Care and what is included?

Virtual Care, also referred to as telemedicine, allows patients to receive care from a provider virtually via a video or phone consult without having to visit a clinic in-person.  Cleveland Clinic Canada’s Express Care Online allows patients to connect live with a nurse practitioner to get a diagnosis or medical advice for non-emergency health conditions.

A Cleveland Clinic Canada nurse practitioner can diagnose, treat, and prescribe medications for non-emergency conditions like:

• Flu
• Allergies
• Sinus issues
• Cough
• Common cold
• Pink eye
• Anxiety/Depression
• Acute diarrhea, nausea, and vomiting
• Rashes, skin problems, burns, insect bites

After your assessment, if needed, you can receive:

• Lab and imaging requisitions
• Prescriptions sent to your preferred pharmacy
• Referrals to specialists
• Case coordination with Cleveland Clinic Canada
• Case coordination with Homewood Health (with your consent) for mental health and wellness support