Frequently Asked Questions: Personal Member Portal & App
How do I download the Personal Member Mobile App from my app store?
Within the app store, search for SK Blue Cross: Personal. Our app logo depicts a blue cross on a white background with the word Personal underneath the cross. Select Install and the app will be downloaded to your device.
Who can register for an account?
Only the main policyholder can register for an account on the member portal & mobile app. Family members or other policy members must use the same account.
How many numbers are needed in the Policyholder ID Number Field?
In the Policyholder ID Number field, please enter all 11 digits as they appear on the back of your member card beside the policyholder’s name.