Frequently Asked Questions: Preferences: Settings & Security

How long will it take for my changes to take effect after changing my communication preferences (emails/text messages)? Icon/UI/plus-circle

Changes to your communication preferences can take up to 10 days to take effect.

Are there any specific criteria needed to change my password? Icon/UI/plus-circle

To create a strong password, please ensure your password contains a minimum of 8 characters; a mix of upper case and lowercase letters; numbers, symbols and spaces; and does not contain ties to your personal information.