Helping employees understand their benefits before the holidays

The end of the year is the perfect time to remind employees about how their benefits work, especially those that reset on January 1. A quick refresh can help them make the most of their coverage and start the new year on the right foot.

To help employees understand their benefits better:

Share a simple year-end benefits reminder

Send out a short note or FAQ highlighting what resets in the new year, such as paramedical maximums, health and wellness spending accounts and dental or drug deductibles. Encourage employees to review any remaining balances and submit outstanding claims before year-end.

Use clear, practical language

When explaining benefits, keep it simple and relatable. Instead of saying “annual maximums renew on a calendar-year basis,” try: “Your coverage for services like massage or physiotherapy starts fresh on January 1.” Straightforward, everyday language helps employees understand how their plan really works.

Offer a quick info session or virtual Q&A

Consider holding a short “lunch and learn” or online session where employees can ask questions about what resets and how to make claims. Even a brief meeting can reduce confusion and help employees plan ahead for next year’s appointments or expenses.

A little education before the holidays can go a long way, helping your team use their benefits wisely, avoid missed opportunities and feel supported heading into 2026.