What is Real Time Adjudication (RTA)? Which claims are eligible for Real Time Adjudication?

Real-time adjudication (RTA) refers to immediate processing of an eligible claim.

We now provide quicker reimbursement through real-time adjudication across more lines of benefits. This means we may need to ask a few extra questions to ensure faster payment for eligible claims.

Eligible Lines of Benefit for RTA Claims:

• Acupuncturist
• Athletic Therapist
• Audiologist
• Chiropractor
• Clinical Psychologist
• Counsellor
• Dietitian
• Foot Care Nurse
• Massage Therapist
• Naturopath
• Occupational Therapist
• Osteopath
• Physiotherapist
• Podiatrist
• Reflexologist
• Social Worker
• Speech Therapist
• Prescription Drugs
• Vision
• Orthodontic Treatment (where Prior Authorization Present)