Can I see the status of claims that I submitted by mail or dropped off in person?

Only claims that are submitted through the member portal or mobile app will appear in your claims history while they are waiting assessment. Submitting your claims through the member portal or mobile app allows you to confirm their receipt and check on their status, so you always know where your claims are at in the assessment process.

Claims submitted by mail or in-person will appear in your claims history once they have been assessed.