Due to the Canada Post mail disruption, mail services may be delayed. To avoid interruptions in receiving your claims reimbursements, renewal notices, or other important documents, please ensure you’re registered for the Member Portal and enable direct deposit. Learn more here. If you are a Provider, click here.

We are temporarily experiencing high volumes of calls and claims processing for non-automated claims types may take three weeks or longer. Click here to see the list of claims that immediately process when you submit online. Use our convenient call-back feature, which allows you to hold your place in the queue and receive a call back – available up to 3:30 p.m., email us through our Contact Us form, or access member self-serve resources online. Thank you for your patience.

Purchase travel insurance online or find the right plan here.

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How do I register my account for the new member portal?