Frequently Asked Questions: My Profile


Can I add or remove family members through the member portal & mobile app? Icon/UI/plus-circle

To add or remove family members to your plan, please contact our Customer Service team at 1-800-USEBLUE®.

Can I add more than one email address? Icon/UI/plus-circle

No, only one email address can be added to the Member Portal & Mobile App to receive communications from Saskatchewan Blue Cross.

Can I add more than one cell phone number to my plan? Icon/UI/plus-circle

The My Profile page has room for up to 3 phone numbers to be recorded.

Can I change my family member’s information? Icon/UI/plus-circle

A family member’s Saskatchewan Health Card number can be adjusted through the My Profile section of the Member Portal.  To change any other information of anyone other than the policyholder, please contact our Customer Service team at 1-800-USEBLUE®.

Can I update my personal information through the Member Portal & Mobile App? Icon/UI/plus-circle

Yes, you can edit your Saskatchewan Health Card number, mailing address, phone number and email address under the My Profile page.