How long will it take for my changes to take effect after changing my communication preferences (emails/text messages)?
Changes to your communication preferences can take up to 10 days to take effect.
Nationwide mail delivery is currently delayed due to the postal strike. As a result, you may not receive your renewal notice or other important documents on time. To avoid delays, please ensure you’re registered for the Member Portal and have direct deposit enabled for claims reimbursements and other communications. To learn more about how this may affect you, click here.